Membership renewals.

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quillansmith
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Membership renewals.

Post by quillansmith » Mon Aug 13, 2018 1:13 pm

Hi,

I have completed the online membership renewal and still have not received anything?

Renewal date 17.7.18
Member number 7024

I have emailed the admin team last week but still no reply?

Does the club have a direct email address for membership checks?

Thanks in advance Mr Q Smith.
Waters for drinking.

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Dougie
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Re: Membership renewals.

Post by Dougie » Mon Aug 13, 2018 3:15 pm

Really sorry about this but we are having some issues with the Cardsave system, it seems to be taking payments then not sending out the automatic notification for me to then process the membership. If you can pm me with the payment reference number or better still email the confirmation to membership@ssvc.org.uk I will get it sorted straight away.

Please , if anyone else is in the same position then let me know so I can resolve this issue. Bloody computers, I don't know why we ever let them run the world...….
SSVC Club President
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Dougie
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Location: Redditch

Re: Membership renewals.

Post by Dougie » Mon Aug 13, 2018 3:19 pm

quillansmith wrote:
Mon Aug 13, 2018 1:13 pm



I have emailed the admin team last week but still no reply?
Who did you email?
SSVC Club President
SSVC Committee - Membership Secretary

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quillansmith
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Location: Colchester
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Re: Membership renewals.

Post by quillansmith » Mon Aug 13, 2018 4:17 pm

Thanks for coming back to me.

I have emailed the membership email you quoted.

Cheers Quill
Waters for drinking.

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quillansmith
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Re: Membership renewals.

Post by quillansmith » Mon Aug 13, 2018 4:24 pm

Just in addition I emailed the "contact us" board administrator originally to chase up.

Cheers Quill
Waters for drinking.

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Dougie
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Re: Membership renewals.

Post by Dougie » Mon Aug 13, 2018 5:23 pm

Quill,

Thanks for the email, all sorted now, your membership has been updated and your card and year sticker will go in the first post in the morning. Sorry you had to wait, I'm trying to resolve this computer issue as we have worked hard to get the membership system working well and it's let us down a few times too many....

Dougie
SSVC Club President
SSVC Committee - Membership Secretary

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Topic Author
quillansmith
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Posts: 187
Joined: Mon Jul 21, 2008 7:18 pm
Location: Colchester
Contact:

Re: Membership renewals.

Post by quillansmith » Mon Aug 13, 2018 5:55 pm

Thanks again Q
Waters for drinking.

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